Service & Support

We pledge to provide an exceptional service experience to every ECS client.

Individual Attention: We will treat each client with the utmost care; we will develop and maintain a strong personal relationship; we will provide service with a commitment to professionalism, trust and the highest level of personal and professional integrity.

Responsive:  We will respond to a client’s urgent need immediately.  ECS strongly encourages the ability to access all systems via various protocols through the internet.

Proactive:  We are committed to understanding the goals and needs of our clients, responding to such needs with our best service, advice and products. We will strive to provide our clients with innovative solutions and opportunities to improve and grow their business.

To request service/support:

ECS Service Line (704) 519-5053
ECS Main Number (704) 625-8812


Service & Support Downloads

 Service & Support 
 ECS Performance Monitor 
 Service Contracts 
 Training Kit