Privacy Policy
This Privacy Policy (“Policy”) explains how Event Capture Systems, Inc. (“ECS”, “we”, “us”, or “our”) collects, uses, and protects the information you provide when you visit and use our website https://www.ecsuptime.com (“website” or “service”).
We are committed to safeguarding the confidentiality, integrity, and security of your personal and corporate information.
We reserve the right to update this Policy at any time. We encourage you to review this page periodically to stay informed about how we protect your data.
Information We Collect
Information You Voluntarily Provide (Direct Collection)
We collect personal and business information that you knowingly provide when you interact with us, including when you:
Request a quote or product information
Submit a contact form
Call or email us
Sign up for updates, newsletters, or training
Engage in a business relationship or service request
Types of information collected may include:
Identifiers: Name, email address, company name, phone number, mailing address
Professional Information: Job title, company details, industry
Inquiry Details: Messages, project requirements, or service-related information you provide
Automatically Collected Information (Device Information)
When you visit our website, we automatically collect certain technical data, including:
IP address
Browser type and version
Time zone and device information
Pages visited and browsing behavior
Referral sources and timestamps
This information helps us understand how users interact with our website and improve performance.
Technologies We Use
Cookies
Cookies are small data files stored on your device that help enhance your browsing experience and identify repeat visitors. Cookies do not collect personally identifiable information.
To learn more or disable cookies, visit: https://www.allaboutcookies.org
Log Files
Log files track website activity and collect data such as IP addresses, browser types, ISP, and timestamps.
Web Beacons, Tags, and Pixels
These technologies help us analyze website traffic and user interactions for optimization and marketing purposes.
How We Use Your Information
We use the information we collect to:
Operate, maintain, and improve our website and services
Respond to inquiries and provide customer support
Deliver relevant product information and service updates
Improve marketing efforts and user experience
Conduct analytics and performance tracking
We may also use your information for behavioral advertising, including targeted ads via platforms such as Google, LinkedIn, or similar services.
Opt-out options:
Google Ads: https://myadcenter.google.com
Facebook Ads: https://accountscenter.facebook.com/ads
Microsoft Ads: https://account.microsoft.com/privacy/ad-settings
You can also opt out via: https://optout.aboutads.info/
Data Sharing and Disclosure
Event Capture Systems maintains strict data privacy standards:
We do NOT sell, rent, or share your personal data for marketing purposes.
Mobile opt-in data is never shared under any circumstances.
We may share data only with trusted third-party service providers (e.g., hosting, analytics, CRM systems) strictly to operate our business. These providers are contractually obligated to maintain confidentiality and security.
Commitment to Data Protection
We implement strong administrative, technical, and physical safeguards to protect your information.
We do not transfer personal data to external organizations unless required by law
We maintain strict internal policies to prevent unauthorized access or disclosure
Access to sensitive information is restricted to authorized personnel only
SMS Messaging Policy
By providing your phone number and opting in, you agree to receive SMS communications from Event Capture Systems, Inc. for:
Account notifications
Service updates
Customer support communications
Important Details:
Consent is not a condition of purchase
Message frequency may vary
Message & data rates may apply
You can:
Reply STOP to unsubscribe at any time
Reply HELP for assistance
Contact us at info@ecsuptime.com or 704-625-8812
Mobile opt-in data is never shared with third parties.
Links to Other Websites
Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies before providing any personal information.
Contact Information
If you have questions or concerns about this Privacy Policy or your data, please contact us:
Event Capture Systems, Inc.
4700 Lebanon Road, Suite C
Mint Hill, NC 28227, United States
Email: info@ecsuptime.com
Phone: 704-625-8812